For individuals
Mailbox and postal address for individuals
A permanent address for your mail, wherever you live. Collect your mail from your own mailbox or have it scanned and emailed to you.
- Since 1999Mail service in Malmö
- Föreningsgatan 28, MalmöOur own office and mailboxes
- Collect mail every day 05–23All year round
- 040-12 44 22Closed, opens Monday 10:00
Your own postal address in Malmö
With a mailbox at Poststugan you get an address that stays the same when you move. Your mail goes into a locked mailbox that only you have a key to, and you collect it whenever it suits you, every day 05–23.
If you would rather not come in, you can choose a digital mailbox. We open your mail, scan it and email it to you as a PDF.
If you want your mail sent here as a special postal address, you register it with Skatteverket.
Suitable if you
- Sublet or move often
- Have protected personal details and want a special postal address
- Are new to Sweden
- Travel a lot and want your mail in one place
- Want to keep private mail separate from your home address
Physical or digital mailbox?
Prices for individuals, including VAT.
Physical mailbox
Your own locked mailbox with key and tag. Collect letters and parcels every day 05–23, all year round.
from 150 SEK/month incl. VAT
Read more
Digital mailbox
We scan your mail and email it to you. The originals are shredded or kept, as you choose.
from 208 SEK/month incl. VAT
Read more
How to get started
Order and pay
Choose a physical or digital mailbox and a period. Pay by card.
Verify your identity
Show your ID at our office, or upload a certified copy if you choose a digital mailbox.
Register the address
Register a special postal address with Skatteverket.
Your mail arrives at our office
Collect it from your mailbox or read it in your email.
Prices for private individuals
All prices include VAT. If you are a sole trader, you count as a business. See business prices.
Prices for private individuals. Prices include VAT. Are you a sole trader? Then business prices apply.
| Two people on the same mailbox | +50 SEK/month |
|---|---|
| Box address (Box + number) | +100 SEK/month |
| Set-up for new customers, key and tag included | 300 SEK one-time |
| Extra key | 200 SEK |
| Extra tag | 100 SEK |
Prices for private individuals. Prices include VAT. Are you a sole trader? Then business prices apply.
| Two people on the same mailbox | +100 SEK/month |
|---|---|
| Box address (Box + number) | +100 SEK/month |
| Mail storage at our office (originals kept) | +99 SEK/month |
| Storage in your own physical mailbox, key and tag included | +149 SEK/month |
| Set-up fee | None |
Visit our office
Föreningsgatan 28, Malmö. This is where you verify your identity and collect your key and tag.
- The mailboxes are accessible every day 05–23
- Call +46 40 12 44 22 if you have any questions

Closed, opens Monday 10:00
- Monday10–13
- TuesdayClosed
- Wednesday13–16
- ThursdayClosed
- Friday10–13
- SaturdayClosed
- SundayClosed
Closed on all public holidays, including Christmas Eve, New Year’s Eve, Easter Saturday and Midsummer Eve.
- Fri 25 DecClosed, Christmas Day
- Fri 1 JanClosed, New Year’s Day
- Wed 6 JanClosed, Epiphany
FAQ
What will my address be?
Your address will be your name or company name, followed by Poststugan and your box number, and finally 211 65 Malmö. For example:
Anders Andersson
Poststugan 1234
211 65 Malmö
Use the address exactly like this so your mail arrives without delay.
Can I receive parcels?
Yes. Parcels can be sent to us or to a pick-up point such as PostNord, DHL or UPS. If a parcel does not fit in your mailbox, we place it in one of our parcel lockers and notify you.
Can two of us share a mailbox?
Yes, two people can share a mailbox. You choose this when you order.
Can I register my residential address (folkbokföring) at Poststugan?
No. We offer a special postal address, not a registered residential address. Registering your residence at a mailbox is an offence under the Swedish Population Registration Act, and we will close the service if we discover it.
How do I verify my identity?
You show valid ID at our office, Mon and Fri 10–13, Wed 13–16 (closed on public holidays). For a digital mailbox you can also upload a certified copy at checkout.
How do I cancel?
Via My account or by email to postmaster@poststugan.se, no later than 30 days before your next renewal. If you ordered via the website as a private individual, you have a 14-day right of withdrawal.
Does a sole trader count as a business?
Yes. As a sole trader you order as a business and pay the business price excluding VAT. Your Swedish personal identity number is used as the registration number. See business prices.
What do I need to do when the agreement ends?
Important for private individuals: deregister your special postal address with Skatteverket before the agreement ends. Otherwise authorities, banks and others will keep sending mail here, and once the agreement has ended we cannot handle it. You then risk missing important letters. Also update your address with your bank, your insurance company and anyone else who sends you mail. Companies update their address with Bolagsverket via verksamt.se.
Get started
Order online and pay by card.
